RETURNS & EXCHANGES
It is important to us that you are 100% satisfied with your purchase. If for any reason you are not, we will gladly refund you for the item or exchange your item for another. Returns and exchanges are accepted within 14 days after you receive your merchandise. Please note that swimwear cannot be returned. All items should be returned in the condition they were received in and clothing items should be unwashed and unworn.
Returns / Exchanges Mailing Address:
The Sarah Grace Company
49088 Fairpoint Maynard Road
St. Clairsville, OHIO 43950
Refunds will be credited back to the credit card or PayPal account that was used when you placed your order minus the shipping cost. Once we receive your item, we will process your refund. It could take 2 to 10 business days for your refund to be applied to your credit card account, depending on your credit card company.
If you need to exchange an item, please email us at email@example.com. Remember to include your order number and the reason for the exchange. Once we receive your item, we will process your exchange. You are responsible for the shipping charges when sending back an item for exchange. We recommend using the United States Postal Service. Their rates are very affordable and they also offer tracking and shipping confirmations. All exchanges are shipped back to you using standard ground delivery.